Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and JIVE (Florida, USA — “JIVE”, “we”, “us”, “our”), the operator of PropTitan at proptitan.com and app.proptitan.com (the “Service”). By creating an account, starting a trial, or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and able to form a binding contract. If you use the Service on behalf of a company, you represent that you are authorized to bind that company, and “you” includes that company.

2. The Service

PropTitan is a real estate investment workspace: property records, comparable sales, valuations, deal analysis, skip tracing, direct-mail drafting, and AI-generated analysis. We may add, change, or remove features over time. We will not materially reduce what your plan includes during a billing period you have already paid for.

3. Accounts

Account sign-in is handled by our authentication provider, Clerk. You agree to provide accurate information, keep your credentials secure, and remain responsible for all activity under your account. Accounts are for a single person; plans described as covering multiple seats cover only the number of users that plan specifies. Notify us promptly of any unauthorized use.

4. Subscriptions, billing, and automatic renewal

• Paid plans are billed monthly in U.S. dollars through our payment processor, Stripe, at the prices shown on our pricing page.
• Each plan includes a monthly property-search quota and a daily cap as described on the pricing page. Quotas reset with your billing period and do not roll over.
• Automatic renewal. Subscriptions renew automatically at the end of each monthly term, and your payment method is charged the then-current price for that plan, until you cancel. By subscribing (including by letting a free trial convert), you authorize these recurring charges.
• You may upgrade or downgrade from account settings; changes take effect according to Stripe's proration for the current period.
• We may change prices; we will give advance notice by email and/or in the app, and a price change takes effect on your next renewal after the notice. Continuing after that renewal means you accept the new price.
• If a payment fails, we may retry it and may suspend access until it succeeds.

5. Free trial and how it converts

New subscribers may receive a 7-day free trial that includes up to 15 property searches — whichever limit is reached first ends the free usage. A payment card is required to start the trial. Unless you cancel before the trial ends, the trial automatically converts to a paid monthly subscription and your card is charged the plan price, and it renews monthly thereafter until you cancel. Cancel at any time before the trial ends and you will not be charged. One trial per customer; we may withhold trials where we detect abuse.

6. Cancellation and refunds

You can cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period; you keep access until then. Except where the law requires otherwise, payments are non-refundable and we do not provide prorated refunds for partial periods. The free trial is how you evaluate the Service before you are charged.

7. Acceptable use

• Do not resell, scrape, bulk-export, redistribute, or sublicense our data, or provide the Service to third parties as your own.
• Do not attempt to bypass search quotas, rate limits, authentication, or other security or technical controls.
• Do not use the Service to break the law, infringe others' rights, or transmit malware.
• Do not reverse engineer the Service except to the extent that restriction is prohibited by law.

8. Owner outreach and communications compliance

PropTitan can surface property-owner contact information and can flag Do-Not-Call registrations and known-litigator indicators to inform your outreach. These flags are informational aids, not legal advice, and are not guaranteed to be complete or current. You are solely responsible for complying with all laws that apply to your calls, texts, emails, and mail, including the Telephone Consumer Protection Act (TCPA), federal and state Do-Not-Call rules, CAN-SPAM, and any state-specific requirements. You are responsible for obtaining any consent the law requires and for honoring opt-outs. You will not use the Service to send unlawful, harassing, or deceptive communications.

9. Data, valuations, and AI — no professional advice

Property records, comparable sales, valuations (including as-is value and after-repair value), rehab estimates, deal scores, and AI-generated narratives are provided “as is” and “as available” for decision support only. They are estimates derived from public records and licensed third-party data that may be incomplete, delayed, or inaccurate. They are not appraisals, not a broker price opinion, not financial, tax, legal, or investment advice, and not a guarantee of any outcome. Verify all material facts independently before you buy, sell, finance, or sign anything. Your investment decisions, and their results, are yours alone.

10. Your content

Notes, corrections, letters, saved properties, and other content you create in PropTitan remain yours. You grant us the non-exclusive license needed to host, process, and display that content to operate the Service for you. We handle your data as described in our Privacy Policy, and we do not sell it. If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.

11. Our intellectual property

The PropTitan software, design, content, and brand are owned by us or our licensors. These Terms grant you only a limited, non-exclusive, non-transferable right to use the Service while your subscription is active. All rights not expressly granted are reserved.

12. Third-party services

The Service relies on third parties — including Clerk (authentication), Stripe (payments), and property and skip-tracing data providers — and links to third-party sites. Your use of those services is subject to their terms, and we are not responsible for them. Data providers' information is licensed to us and provided subject to their accuracy limitations.

13. Disclaimer of warranties

To the maximum extent permitted by law, the Service and all data and outputs are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted or error-free operation.

14. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or losses arising from decisions you make using the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the twelve (12) months before the event giving rise to the claim.

15. Indemnification

You will defend, indemnify, and hold JIVE harmless from claims, damages, and expenses (including reasonable legal fees) arising from your use of the Service, your content, your outreach or communications, or your violation of these Terms or of any law — including the communications laws referenced in Section 8.

16. Termination

You may stop using the Service and cancel at any time. We may suspend or terminate accounts that violate these Terms or that create legal or security risk, with notice where practical. On termination your right to use the Service ends; Sections 9, 10 (last sentence), 11, and 13–18 survive.

17. Changes to these Terms

We may update these Terms. For material changes we will update this page and the date above and notify account holders by email. Changes take effect when posted (or on the stated effective date), and continuing to use the Service after that means you accept them.

18. Governing law and disputes

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-law rules. Before filing anything, you agree to first contact us and attempt to resolve the dispute informally for 30 days. Any dispute that is not resolved will be brought exclusively in the state or federal courts located in Florida, and you consent to their jurisdiction.

19. General

These Terms and the Privacy Policy are the entire agreement between us regarding the Service. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or successor. Neither party is liable for delays caused by events beyond its reasonable control. You consent to receive notices and disclosures electronically.

20. Contact

Questions about these Terms: support@proptitan.com or the contact page. PropTitan is operated by JIVE, Florida, USA.